About Us

Pinnacle began with a simple goal: give serious players a fair, straightforward place to play. Founded in 1998, the brand grew from a love of honest odds and clear terms—built for people who value transparency, high limits, and straightforward service. Over time we expanded from sports wagering into a full casino offering while keeping that original promise of clarity and fairness at the center of everything we do.

Our mission: fairness, safety, and great service

Our mission is to deliver reliable, thrilling gaming while protecting players and treating everyone fairly. We focus on three pillars: responsible gaming, unbeatable customer support, and trustworthy operations. That means clear terms, honest odds, fast support, and tools that help players keep control—so you can enjoy the momentum of the game with balance.

What you’ll find to play — quality and variety

Pinnacle offers a broad selection of games: modern video slots, classic table games, live dealer tables, instant-win titles, and competitive jackpot events. We work with respected studios to make sure every spin, hand, and round feels polished and fair. Partner studios include Play’n GO, Pragmatic Play, Relax Gaming, Evoplay, Spinomenal, Hacksaw Gaming, EGT, Booming Games, and many more—so you’ll see both popular hits and exclusive releases like OnlyPlay titles and provider drops.

Promotions and starter offers — transparent terms

We run regular promotions and prize drops—examples include Drops & Wins and Treasure Island Madness—alongside targeted casino offers. Current welcome-style offers sometimes include "20 Free Spins on Book of Dead" with a 35x wagering multiplier, and a "$25 Casino Chip" offer (up to $25, 40x multiplier) that applies when players deposit $50 and use it to place qualifying bets. Minimum deposits to participate in many promotions are $15. We always disclose wagering requirements and any limitations up front, and standard bonus policy is non-sticky: deposited cash is used first, with bonus funds subject to their stated rollover conditions.

Security and player protection — built-in safeguards

Protecting your account and your money is a top priority. Pinnacle uses industry-standard encryption and secure payment processing to keep transactions and personal data safe. We operate under regulated frameworks and hold licenses to ensure compliance and oversight—Pinnacle is licensed in Malta and Curaçao. Our verification processes, anti-fraud systems, and careful payout controls are designed to keep play fair and payouts reliable. Withdrawal limits vary by payment method; some methods like bank wire may have higher limits, while card and crypto limits differ by region.

Payments and currencies — flexible, modern options

We support a wide range of secure payment methods to make deposits and withdrawals simple. Options include major cards like Visa and MasterCard, e-wallets such as Neteller and Skrill, bank transfers, prepaid options like PaySafeCard and Neosurf, and cryptocurrencies including Bitcoin, Litecoin, and Tether (USDT). Accepted currencies include USD, CAD, EUR, GBP, BRL, COP, and NZD, giving you flexibility for play and payouts.

Responsible gaming — tools and support

We believe playing should be fun and sustainable. Pinnacle offers practical responsible-gambling tools: deposit limits, session time reminders, temporary time-outs, and self-exclusion options. If you need help, our support team is ready via live chat, FAQ resources, or email at customerservice@pinnacle.com. We also provide information to connect you with professional help services for problem gambling where appropriate.

Meet the people behind the scenes

Our team blends gaming veterans, compliance specialists, customer-service pros, and product designers who care about the player experience. From the engineers who ensure fast, fair gameplay to the agents who answer your questions, everyone at Pinnacle shares a commitment to responsible, transparent service and to improving your experience every day.

Why players trust us — reputation and transparency

Pinnacle has earned a solid reputation among experienced players for competitive odds, fair conditions, and a focus on the betting experience rather than flashy gimmicks. We’re proud of positive feedback from players and consistent operational reliability. Our approach favors straightforward value—clear terms, competitive limits, and consistent payouts—over overblown promises.

Ready to play with confidence?

Join the Pinnacle community and explore our game lobby, seasonal promotions, and ongoing prize drops. If you want the full breakdown of games, bonuses, and policies, read our full Pinnacle review for an in-depth look at what we offer and how we keep play fair and secure. We’re here to help you play smarter, enjoy more, and feel confident every step of the way.